Contact Us

Track Your Order

Check the status of your recent orders and deliveries.

Go to My Orders →

Returns & Exchanges

Easy returns within 7 days of delivery. No questions asked.

See Return Policy →

FAQs

Find quick answers to the most common questions.

Browse FAQs →

Email Support

Send us a message and we'll reply within 24–48 hours.

support@krylixstore.alldownload.fun

Send Us a Message

Get In Touch

Email Us

General: support@krylixstore.alldownload.fun
Orders: orders@krylixstore.alldownload.fun

Support Hours

Monday – Saturday: 10 AM – 7 PM IST
Sunday: 11 AM – 4 PM IST

Response Time

We typically reply within 24–48 hours.
Urgent order issues get priority.

Business Address

Krylix Store, India
GST: Available on invoice

Frequently Asked Questions

Standard delivery takes 5–7 business days after dispatch. Metro cities may receive orders in 3–5 days. You'll receive a tracking link via email once your order ships.

Log in to your account and go to My Orders. You'll see the current status of each order along with the tracking number once dispatched.

Yes! We accept returns within 7 days of delivery. The item must be unused, unwashed, with original tags attached. Initiate a return from your My Orders page. Exchanges depend on stock availability.

Once your return is approved and we receive the item, refunds are processed within 5–7 business days. For online payments, it'll reflect in your original payment method. COD orders get store credit.

Yes, COD is available on orders above ₹299. COD charges of ₹49 may apply depending on your location. COD is not available on international orders.

We sincerely apologize! Please contact us within 48 hours of delivery with your order number and a photo of the item. We'll arrange a free pickup and replacement at no extra cost.

On the Cart page, you'll see a "Apply Coupon" field. Enter your code and click Apply. The discount will be reflected in your order total before checkout.

You can cancel your order from the My Orders page if it's still in Processing status. Once dispatched, cancellations are not possible — you can request a return after delivery instead.

Currently we ship only within India. International shipping is coming soon! Join our newsletter to be the first to know.

Yes, each product page has a detailed size chart. We recommend checking it before ordering. If you're between sizes, we suggest sizing up. Still unsure? Ask us!

Shipping & Returns

Everything you need to know about delivery and our return policy.

Free Shipping

Free delivery on all orders above ₹499. For orders below ₹499, a flat ₹49 shipping fee applies.

Delivery Time

Standard: 5–7 business days. Metro cities: 3–5 days. Remote areas: 7–10 days after dispatch.

Cash on Delivery

COD available pan-India on orders above ₹299. COD charge of ₹49 may apply for select pin codes.

Easy Returns

7-day return window from delivery date. Item must be unused with original tags. Initiate from My Orders.

Exchanges

We support size/color exchanges (subject to availability). Contact us within 7 days of delivery.

Refund Policy

Refunds processed within 5–7 business days post return approval. Original payment method credited.

ABOUT KRYLIX STORE

Krylix Store is India's go-to destination for pop culture fashion. Born from a love of fandoms and streetwear, we bring you exclusive graphic tees, hoodies, joggers, and accessories featuring your favourite Marvel, DC, anime, and pop culture characters.

We believe fashion is a form of self-expression. Whether you're a die-hard Marvel fan, an anime enthusiast, or someone who just loves clean streetwear — Krylix has something for you.

10,000+Happy Customers

500+Products

4.8★Avg Rating

Pan IndiaDelivery

Privacy Policy

Information We Collect

When you shop at Krylix Store, we collect:

Account information: name, email, password (hashed)
Order information: delivery address, phone, order history
Payment information: processed securely via payment gateways — we do not store card details
Usage data: pages visited, products viewed (for improving recommendations)

How We Use Your Data

Processing and delivering your orders
Sending order confirmations and shipping updates
Newsletter communications (only if subscribed)
Improving our website and product offerings
Customer support and dispute resolution

Data Security

Your data is stored securely using industry-standard encryption. We never sell or share your personal data with third parties for marketing purposes. Payment transactions are processed by certified payment gateways compliant with PCI DSS standards.

Your Rights

You have the right to access, modify, or delete your personal data at any time. To request data deletion, email us at support@krylixstore.alldownload.fun.

Terms of Use

Acceptance of Terms

By accessing and using krylixstore.alldownload.fun, you agree to these Terms of Use. If you do not agree, please do not use our website.

Orders & Payments

All orders are subject to availability and confirmation.
Prices are in Indian Rupees (INR) and inclusive of applicable taxes.
We reserve the right to cancel orders in case of pricing errors or stock issues.
Payment must be completed before order processing (except COD).

Product Information

We make every effort to ensure product images and descriptions are accurate. Slight color variations may occur due to screen settings. Size charts are provided to help you choose the right fit.

Intellectual Property

All content on this website — including logos, images, product designs, and text — is the property of Krylix Store or its licensors. Unauthorized reproduction or distribution is strictly prohibited.

Limitation of Liability

Krylix Store shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the order value paid.

Changes to Terms

We may update these terms periodically. Continued use of the website after changes constitutes acceptance of the new terms. Last updated: April 2026.